SERVICE TERMS & CONDITIONS
By accepting our proposal or quotation, you agree to the following terms:
1. Invoicing: Services are invoiced monthly or upon project completion, whichever occurs first.
2. Project Payment Schedules: If no payment schedule is specified for quoted projects, invoices will be issued monthly, with a final invoice upon project completion.
3. Hourly or Daily Rates: Services billed hourly or daily will be invoiced monthly, with a final invoice upon completion.
4. Payment Due: Payment is due within 10 days of invoice issuance unless otherwise specified. Late payments may result in a suspension of services until the account is settled. For payments overdue by more than three months, Oniva Ltd reserves the right to cancel ongoing projects.
5. Payment Fees: Any fees related to payment processing are the client’s responsibility.
6. Purchase Credit: Oniva Ltd may extend credit for client-related purchases. Where goods or services are purchased on behalf of a client, a non-refundable handling fee equal to 10% of the purchase cost will be charged in addition to reimbursement of the expense.
7. Terms Updates: Any updates to our Service Terms will be posted here and, where relevant, communicated via email. Please review regularly.
8. Enquiries: If you have questions or require clarification on these terms, please contact us before the commencement of any work.